Terms of Service
Last updated: January 27, 2026
1. Acceptance of Terms
By accessing or using the services provided by Sunrise Digital Labs Inc ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Sunrise Digital Labs Inc provides software development, web development, SaaS development, mobile app development, UI/UX design, and technical consulting services. The specific scope of services will be defined in individual service agreements or statements of work.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Notify us immediately of any unauthorized use of your account
- Not use our services for any illegal or unauthorized purpose
- Not interfere with or disrupt the integrity of our services
- Comply with all applicable laws and regulations
4. Intellectual Property
Unless otherwise specified in a separate agreement:
- We retain ownership of all pre-existing intellectual property, tools, frameworks, and methodologies
- Upon full payment, clients receive ownership of custom work created specifically for their project
- Open-source components remain subject to their respective licenses
- We reserve the right to showcase completed work in our portfolio unless otherwise agreed
5. Payment Terms
Payment terms are specified in individual service agreements. General terms include:
- Invoices are due within 30 days unless otherwise specified
- Late payments may incur interest at 1.5% per month or the maximum rate permitted by law
- We reserve the right to suspend services for overdue accounts
- All fees are non-refundable unless otherwise stated
6. Scope Changes
The scope of work for each project is defined in individual statements of work or service agreements. Any changes to the agreed-upon scope require written agreement from both parties (email is acceptable). Additional work outside the original scope will be quoted separately and requires client approval before work begins. We are not obligated to perform work beyond the agreed scope without a signed change order or written confirmation.
7. Communications & CASL Compliance
In accordance with Canada's Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (such as newsletters, promotions, or marketing updates) with your express or implied consent. You may unsubscribe from commercial communications at any time using the unsubscribe link included in every such message. Transactional communications — including invoices, project updates, service notifications, and support-related messages — are not subject to CASL opt-out requirements and will continue to be sent as necessary.
8. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of our engagement. This obligation survives the termination of our relationship and excludes information that is publicly available, independently developed, or rightfully obtained from third parties.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNRISE DIGITAL LABS INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the services in the twelve (12) months preceding the claim.
10. Warranties
We warrant that our services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
11. Indemnification
You agree to indemnify, defend, and hold harmless Sunrise Digital Labs Inc and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.
12. Termination
Either party may terminate a service agreement with written notice as specified in the agreement. Upon termination:
- All outstanding payments become immediately due
- Client receives all completed deliverables paid for to date
- Confidentiality obligations survive termination
13. Force Majeure
Neither party shall be liable for any failure or delay in performing their obligations under these Terms where such failure or delay results from events beyond the reasonable control of that party, including but not limited to natural disasters, pandemics, government actions or restrictions, internet or infrastructure failures, cyberattacks, or labour disputes. The affected party must notify the other party promptly of the force majeure event and its expected duration. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected service agreement upon written notice.
14. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration conducted in the Province of Ontario, Canada, in accordance with applicable Canadian arbitration laws.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Contact Us
If you have any questions about these Terms of Service, please contact us: